Oshawa, Ontario — Durham Region
Serving All of Durham Region  ·  Fast Response Times
IT Support & Managed Services

Enterprise expertise,
local service.

Durham IT Group delivers professional IT support and managed services to small businesses and home users across Durham Region — with the knowledge of a senior IT pro at a fraction of the cost.

10+ Years Experience
7 Days a Week
$35 Flat Diagnostic
On-Site Business Visits
What We Can Help With
  • Small business IT support
  • Network & infrastructure setup
  • Security & data protection
  • Workstation setup & management
  • Virus & malware removal
  • Slow or freezing computers
  • Windows repair & troubleshooting
  • Hardware upgrades & data transfer
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On-site visits across Durham Region  ·  7 days a week

ITIL V4 — Enterprise IT service management Lean Six Sigma — Process & efficiency improvement CompTIA — Hardware & software certified 10+ Years IT management experience Senior IT management & consulting background
Our Services

Complete IT support,
on your schedule.

Whether you need a single repair or ongoing support for your business, Durham IT Group provides professional, reliable service — on-site at your office or drop-off for home users.

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Small Business IT Support

On-site IT support for small offices — workstations, printers, software, email, networking, and ongoing troubleshooting. Flexible scheduling around your business hours.

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Network & Infrastructure

Business network design, WiFi setup and troubleshooting, router and switch configuration, and connectivity issues resolved on-site at your premises.

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Security & Compliance

Security assessments, password management, two-factor authentication rollout, and practical steps to protect your business data and client information.

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Diagnostics & Assessment

Flat $35 diagnostic covers a full system assessment with a written summary of issues and honest recommendations — drop-off welcome for home users.

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Performance Optimization

Slow or freezing computers resolved — bloatware removal, startup tuning, disk cleanup, and hardware upgrades where warranted. On-site or drop-off.

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Virus & Malware Removal

Complete removal of viruses, spyware, ransomware, and adware, followed by security hardening to prevent reinfection. Drop-off available for home users.

Windows Repair

Crashes, blue screens, update failures, and system instability diagnosed and resolved — including clean reinstalls. On-site or drop-off.

Hardware Upgrades

SSD installation, RAM upgrades, and storage expansion. Significant performance gains are often possible before replacing a machine entirely.

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Data Transfer & Backup

New device setup, complete data migration, and reliable backup solutions. Drop-off available for home users.

Why Durham IT Group

The expertise gap, closed.

Most independent technicians handle basic repairs. Durham IT Group brings enterprise IT management experience to every job — from a home laptop to a small office network.

01 —

On-Site for Businesses

We come to you. No waiting days for equipment to come back from a shop. Business issues are resolved at your office or premises — home users are also welcome to drop off.

02 —

Enterprise-Grade Background

Senior IT management and consulting experience across finance, retail, telecom, and global consulting. We apply the same rigour used in large enterprise environments to every client engagement.

03 —

No Upsell. No Agenda.

We'll tell you honestly if something isn't worth fixing. No corporate quotas, no incentive to recommend unnecessary services — just straightforward advice in your best interest.

04 —

Flexible Engagements

One-off repairs, project-based work, or an ongoing monthly retainer — we work the way your business needs. No lock-in contracts, no minimum commitments to get started.

For Small Businesses

Need IT support without the cost of a full-time hire?

Durham IT Group offers flexible monthly retainer arrangements — predictable costs, priority response, and a dedicated IT contact who knows your systems. No lock-in contracts required to get started.

Ask About Retainers →
Pricing

Simple, transparent rates.

No surprise charges. No minimum hours. A straightforward diagnostic fee followed by honest rates — billed only for time actually spent.

Starting Point

Diagnostic

$35
Flat fee  ·  Credited toward repair
  • Full system assessment
  • Written summary of all issues
  • Honest repair recommendation
  • No obligation to proceed
  • Applied to labour if you book a repair
  • Drop-off available for home users
Small Business

Business IT Support

Contact for a Quote
Tailored to your needs & scope
  • On-site visits at your premises
  • Fast response — business downtime matters
  • Workstation & network support
  • IT process & workflow consulting
  • Security assessments
  • Monthly retainer options available
  • Project-based engagements
Get in Touch →
Credentials & Experience

The background behind the service.

Durham IT Group is led by a senior IT professional based in Oshawa with over a decade of enterprise technology management experience across multiple industries.

Our lead consultant has held senior IT management and consulting roles in finance, retail, telecom, and global consulting — managing complex environments, cross-functional teams, and large-scale technology transformations for organizations with tens of thousands of users.

That enterprise depth is now available directly to small businesses and home users in Durham Region, without the overhead of a large firm.

ITIL V4 Foundation
Lean Six Sigma Green Belt
CompTIA Certified
Agile Certified
Project Management
10+
Years IT management experience
$0
Travel charge across Durham Region
7
Days a week availability
5+
Professional certifications held
Service Area

All of Durham Region, covered.

Based in Oshawa with full vehicle mobility — on-site visits across Durham Region at no additional travel charge. Same-day and next-day appointments available.

Book an On-Site Visit →
📍 Oshawa — Home Base
Whitby
Ajax
Pickering
Clarington
Scugog
Uxbridge
Brock
Get in Touch

Let's resolve your IT issue today.

Describe your problem and we'll provide an honest assessment before any visit is confirmed. We respond promptly — typically the same day.

Request a Service Call